Pre-Ordering
Placing Orders, Shipping & Delivery FAQ’s
- How do I track my order?
- What should I do if I miss my delivery?
- What should I do if I got an email/sms stating the product has been delivered, but I haven’t received it?
- Amount debited but order is not created/visible?
- Can I change an item in my order?
- Who is the Payment collection partner?
Return FAQ’s
- I have received a defective garment, what should I do?
- How do I return my product?
- In how many days can I return the product?
- When will the return order be picked up?
- How do I get reimbursed for the returned item/s?
- Who is the Payment collection partner?
Payment/Refund FAQ’s
- Is my online payment secure, do you save my card details?
- What is you Cash On Delivery Policies?
- Why am I denied a refund?
- How much time will the refund take?
- What if the amount got debited from my side but I did not receive an Order ID?
- For Cash-on-Delivery orders, can I check the package before making a payment?