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  1. Blackberrys Menswear
  2. Frequently Asked Questions

Frequently Asked Questions

Pre-Ordering

  • Alteration Service offered by Blackberrys.
  • Are Website and offline Store offers the same?
  • How do I find my size?

Placing Orders, Shipping & Delivery FAQ’s

  • How do I track my order?
  • What should I do if I miss my delivery?
  • What should I do if I got an email/sms stating the product has been delivered, but I haven’t received it?
  • Amount debited but order is not created/visible?
  • Can I change an item in my order?
  • Who is the Payment collection partner?
See all 12 articles

Return FAQ’s

  • I have received a defective garment, what should I do?
  • How do I return my product?
  • In how many days can I return the product?
  • When will the return order be picked up?
  • How do I get reimbursed for the returned item/s?
  • Who is the Payment collection partner?
See all 11 articles

Payment/Refund FAQ’s

  • Is my online payment secure, do you save my card details?
  • What is you Cash On Delivery Policies?
  • Why am I denied a refund?
  • How much time will the refund take?
  • What if the amount got debited from my side but I did not receive an Order ID?
  • For Cash-on-Delivery orders, can I check the package before making a payment?

Cancellation FAQ’s

  • How can I cancel my order?
  • The 'Cancel/Return' Link/Button is not working. What do I do?
  • Will I get a complete refund for my order?
  • Can I cancel my order?

Blackberrys Store Policies

  • Price and offer Policy
  • Exchange Policy - Offline Stores
  • Manufacturing Defect Return

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