Yes, as long as the package has not been dispatched from our warehouse, the order could be canceled. If the package has already been dispatched, we won’t be able to cancel the order. However, you can initiate a return *terms & conditions apply.
To cancel your order visit www.Blackberrys.com and click on the track and return button on the top left section of the home page. If you are not signed in you will be prompted to do so, simply input your mobile number and verify it with OTP. Now in your My Account, Dashboard click the Order ID, followed by clicking on 'Track and Return'. Now select the Cancel option, fill in the reason for cancellation and submit your request. If you face any difficulty please write to us at customersupport@blackberrys.com our customer care agents will be delighted to assist you.
Note: At times due to various reason Blackberrys can cancel the order by its own. You can check our Terms of Use page to understand in detail the reason to initiate such cancellation.